Faqs

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

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모두
  • 모두
  • Shipping & Delivery
  • Orders & Payment
  • Products & Care

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Shipping & Delivery

We currently ship to Thailand, Japan, Nepal, Bhutan, Vietnam, the United States, Germany, and the United Kingdom.
Thailand (Local Warehouse): When local stock is available, orders usually arrive in 1 to 2 business days after processing. Shipping fees and free-shipping thresholds are shown at checkout. Other Supported Regions: Orders may ship from our China warehouse or another available fulfillment location. Estimated delivery is usually 5 to 8 business days after processing, depending on destination, customs, and carrier conditions. Shipping fees and free-shipping thresholds are shown at checkout.
Orders to Thailand are shipped directly from our local warehouse in Thailand to ensure quick delivery. Orders to other international destinations are dispatched from our main fulfillment center via consolidated shipping.
Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your package's journey.

Orders & Payment

We accept major credit cards (Visa, MasterCard, American Express) and PayPal for a secure and convenient checkout experience.
If you need to modify or cancel your order, please contact our customer service team within 24 hours of placing it. Once the order has been processed and shipped, we can no longer make changes.

Products & Care

Yes, our natural crystal bracelets and traditional Buddhist beads are crafted from carefully selected, authentic materials designed to gather natural energy and blend Eastern wisdom with modern aesthetics.
To maintain the beauty and energy of your beads and crystals, avoid exposing them to harsh chemicals, excessive water, or prolonged direct sunlight. Gently wipe them with a soft, dry cloth when needed.
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