Politique d’expédition
Shipping Policy
GOYHZW fulfills orders from Shangrao, Jiangxi, China. Mainland China is our fulfillment origin only and is not a sales or delivery destination. We do not accept delivery addresses in mainland China.
Processing and tracking
Orders are normally processed within 1–3 business days after payment is confirmed. After dispatch, we send a shipping confirmation email. Tracking may take up to 24 hours to update.
Available delivery destinations and rates
Shipping is available only to destinations shown at checkout. Standard shipping rates currently include:
- Hong Kong SAR, Macao SAR and Taiwan: USD 10; free shipping for orders of USD 88 or more.
- Thailand: CNY 15; free shipping for orders of CNY 199 or more; estimated 1–2 business days.
- Japan, Malaysia, South Korea and Vietnam: CNY 40; estimated 5–8 business days; free shipping for orders of USD 88 or more.
- Brunei, the Philippines and Timor-Leste: USD 16; free shipping for orders of USD 88 or more.
- Cambodia, Indonesia, Laos and the United Arab Emirates: USD 16; free shipping for orders of USD 88 or more.
- Singapore, Russia and Sri Lanka: USD 10.
- Australia: USD 27; Canada: USD 15; Mexico: USD 13; Europe: USD 17 (estimated 8–10 business days).
- United States, Kenya, Mongolia, Myanmar, Nepal, Pakistan and Saudi Arabia: USD 24; free shipping for orders of USD 88 or more.
- Egypt, Kazakhstan and Uzbekistan: USD 24 (estimated 10–20 business days); Bangladesh: USD 32; Bhutan and Niger: USD 54.
For every order, the final eligible shipping method, fee and estimated delivery date are displayed at checkout before payment. Delivery timing can vary due to destination, customs, carrier conditions, weather and holidays.
Customs, duties and taxes
Import duties, taxes or local fees may be charged by the destination country or region. These charges are the customer’s responsibility unless stated otherwise at checkout.
Delivery issues
If a package arrives damaged or tracking shows a delivery issue, contact us at 568853111@qq.com with your order number and, where relevant, clear photos. We will review the case and assist with the carrier where possible.